Privacy Policy
Overview
We take your Privacy very seriously and with utmost care. We collect and use your personal information for rendering our services. Our Privacy policy explains how and what data we collect and how it is used. It also elucidates your rights regarding the personal information to effectively protect it. By using the website and providing us with your personal information, you are demonstrating your consent to our policy terms. Please be aware that the terms are constantly reviewed and updated to make our practices towards Privacy more efficient and strong.
Changes to this Privacy Policy
We may change this Privacy Policy, our data handling practices or the features of our services or Website. The updated Privacy Policy will be published on this website and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page
We are committed to highest levels of compliance towards the applicable Privacy acts and regulations where we offer our Services to.
Effective/Updated date
Last updated on 01/Dec/2019
What information do we collect?
IP Address: When you visit this site, your IP address is recorded. We use your IP address to help diagnose problems with our server and to administer our website by creating statistical reports and tracking errors.
Your IP address is used to help identify you when you buy and to gather broad demographic identification that will not be tied to your identity.
Personal Identification Information: this includes name, address, contact details, email, phone. This information is collected:
  • When you subscribe to our Alert or newsletter services
  • When you want to view detailed information about our products
  • When you want to submit a question about our products/services to our customer service staff.
  • Payment Information: This information is collected when purchases are made.
  • Usage and Purchase History
  • Name and Email Address of Colleague(s): If you elect to use our "Email to a Colleague" feature to inform others about our site or about particular products on our site, we ask you for your name and email address and your colleague's name and email address. We automatically send the colleague a one-time email inviting them to visit the site. This information is used for the sole purpose of sending this one-time email and tracking the success of the referral program.
  • Cookies and other technical or site function data: This site uses "cookies" and other technology to record usage of the website. This gives us information about how many people visit certain pages on the site. We also use this technology to customize your experience on the service.
  • Login Information: Your ID and site password is stored for verification on future visits and for future purchases.
Avira may collect this information in a variety of ways. For example, data might be contained in website registration forms, customer-initiated chat applications, payment submission forms, notes collected through phone conversations, etc.
We may also collect personal data about you from third parties. We do not collect special categories of personal data.
When you use our websites, we might automatically collect and analyze certain information, which includes unique browser identifiers, IP addresses, browser and operating system information, device identifiers, geo-location and other device-specific information, and Internet connection information.
Storage
The Data collected will be stored in the secure servers and systems owned/Leased and managed by Avira.
The data might be stored and/or transferred within or outside the region of collection in order to fulfill the agreed and lawful processing. However, any transfer of data outside the region of data subjects will be done in compliance with the applicable Privacy acts and regulations.
Data will be stored in a range of different places, including in HR management systems, on other IT systems (including email), and marketing and sales-related software/spreadsheets.
Cookies and Other Tracking Technologies
We use cookies to ensure you the best quality of service, especially ease your navigation on our website. Cookies are used to store:
  • Your authentication token if you're logged in
  • Some profile information & preferences when you're not logged in, such as your country, currency, landing pages
THIRD PARTIES TRACKING TECHNOLOGIES
  • We may use certain tracking technologies along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
We also use third parties’ cookies to gather information about how you and others use our website. We use this aggregated information to understand and optimize how our site is used. They do not include personal information
Managing cookies and tracking
You can disable your cookies by writing to us your preference at legal@avirainsights.com Please note that disabling cookies might degrade your experience on our website and may make it difficult to log in or purchase any product or service.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Security
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at legal@avirainsights.com
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at legal@avirainsights.com
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Additional Policy Information
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
LINKS TO OTHER WEBSITES
Our Site includes links to other websites whose privacy practices may differ from those of Avira. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Children
This website does not provide services or sell products to children under the age of 18. If we discover that we have received any information from a child under the age of 18 in violation of this policy, we will delete that information immediately. If you believe we have received any information from or about anyone under the age of 18, please contact us immediately.
How we use the information?
We use your information collected in the following ways:
  • The sign-up details are stored in our database and used for further identification and where applicable, authentication purposes.
  • To send you certain information on areas that are of interest and relevant to you, including information about our new offerings, including events that could be of value to you. These will be sent only as per your specific consent for the same.
For our legitimate interests in conducting our business, such as:
  • To fulfill your requests and opted services;
  • To respond to your questions, concerns, or customer service inquiries;
  • To otherwise communicate with you about your account;
  • To conduct research and analysis, including surveys with your consent;
For events and related services,
  • To enforce the legal terms that govern our websites and services;
  • To create aggregated or anonymized data, which we may use
The technical and related User end data collected will be used for the following purposes:
Monitoring and analyzing to ensure effective and efficient system performance and usage.
Identification and proactive handling of any technical issues
Troubleshooting and support purposes.
In this process, we also will be using third-party services and tools, where necessary, such as Google analytics.
We don't profile the users or monitor the behavior of users using the personal information either manually or in an automatic manner, for any purpose other than legitimately required as a part of delivering and supporting the designated service from us.
We don't use the personal data collected/provided to us for any purpose other than those which are detailed in this privacy Policy.
To whom would we disclose these Personal Data?
The information provided by you will be disclosed to and be accessible by only limited, designated personnel within our organization. These personnel could be part of any of Avira or its corporate affiliates.
Some of the personal data may also be shared with designated Service/solution providers who act as sub-processors for designated purposes, such as sending emails, Analytics, monitoring and troubleshooting etc.
We contractually require our agents, service providers, and affiliates who may process personal data related to the Services to provide the same level of protections for personal data as required under the Principles and applicable laws and regulations.
We do not transfer personal data to a third party for the third party's own use, but only for our legitimate business purposes as a part of our Services and deliverables.
In accordance with our legal obligations, we may also transfer Data, subject to a lawful requests and requirements, to public authorities for law enforcement or national security purposes, where required and applicable. We may also disclose information (including any personal data), where otherwise required by law.
We will retain your information for as long as it is necessary to provide you with services and/or complete data analytics processes.
We may also use your information in order to comply with legal obligations, resolve disputes, or enforce contracts and agreements.
As a data subject you have a number of rights. European clients and visitors can submit a Subject Access Request (SAR) through legal@avirainsights.com to:
Access and obtain a copy of your data on request to the (right of transparency)
Request the organization to change incorrect or incomplete data
Request the organization to delete (right of erasure) or stop processing your data, for example where the data is no longer necessary for the purposes of processing
How Secure is your Data with us?
We take Data Security including that of Personal Data very seriously. All our systems and processes are planned, designed and managed by keeping Security and Privacy in mind.
What rights you have on your Personal Information residing with us?
Subject to applicable law(s) and regulations, you may have some or all of the following rights available to you in respect of your personal data that is residing with us:
to obtain a copy of your personal data together with information about how and on what basis that personal data is processed
to rectify inaccurate personal data (including the right to have incomplete personal data completed)
to request for erasing your personal data residing with us
to request restriction on processing of your personal data under certain circumstances.
to port your data in machine-readable format to a third party (or to you);
to withdraw your consent to our processing of your personal data (where that processing is based on your consent); and
to lodge a complaint with the supervisory authority in your region
You can manage your preference with respect to our processing and use of your personal data here.
European Union General Data Protection Regulation (GDPR)
Avira adheres to the General Data Protection Regulation (GDPR), which went in to effect May 25, 2018. These changes affect our EU Customers
In accordance with its necessary business practices Avira collects and processes personal data relating to its customers
Avira is committed to being transparent about how it collects and uses that data, and to meeting its data protection obligations as defined by the GDPR.
Should you have any question regarding your personal data, please contact us at legal@avirainsights.com
In relation to any aspects on Privacy, please contact us at legal@avirainsights.com.
We will endeavor to respond to your request within all applicable timeframes.
Further questions/information
If you have any questions or information regarding this policy, you may contact us via the means provided on this site.
These terms and conditions shall be governed by and construed in accordance with the laws of India and any dispute shall be referred to legal@avirainsights.com